Connie Cay-Santos, CMP, SEPC, VEMM, CSM, CSPO
Connie is the Founder and Chief Experience Officer at CAY VII, which launched in January 2019 and was Incorporated into CAY VII INC in November 2022. She takes a creative entrepreneur approach to accepting special project contracts with clients to consult and drive strategic actions to deliver the business vision and objectives.
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CAY VII INC represents Connie Cay-Santos as the seventh child in her Cay Family. Her given Chinese name is Phoenix!
As an event industry leader, Connie is recognized as a Mentor, Industry Volunteer of the Year by Canadian Special Events, listed on the Women to Watch 2023, Bizzabo's Top 55 2022 Event Experience Leaders, and honoured as the 2021 Future Leader of the Year by MPI TO Chapter.
Connie Cay-Santos has over 20 years of professional management experience, excelling in corporate, association, and tech start-up environments. She specializes in curating strategic partnerships, building trust through a human-centric approach, operational excellence, branded storytelling, and creative experience design solutions.
In the past five years, Connie has held high-profile roles in the Event Tech Industry, including:
- VP of Special Projects at Nextech AR Solutions
- Head of Strategic Partnerships at Engamio
- Senior Director of Growth and Engagement at Quest Audio Visual
Even in a high-tech environment, Connie's guiding principle is to "Be Human First," ensuring mindful consideration when leading teams, and projects with clients. Her emotional agility allows her to understand stakeholders' motivational drivers, creating more connected experiences through engagement strategies and authentic storytelling on social channels.
As a dedicated community builder and supporter, Connie actively participates in industry associations and communities, including:
- Leadership Selection Committee Member at MPI Toronto Chapter
- Community Engagement and Inclusion Volunteer at PCMA Canada East Chapter
- SOW Sister, empowering and uplifting female entrepreneurs, SOW Victory Fest
You're invited to request a discovery call to learn how Connie's experience can help close the gap in your special project plans.
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